The National Highway Traffic Safety Administration has opened an investigation into reports that Ford Fusion Model Years 2014, 2015, and 2016 may have a problem with steering wheels falling off after becoming loosened from the steering column.
Webster Book LLP is investigating these allegations. Affected Ford Fusion owners should be aware of the protections offered under the Virginia Consumer Protection Act, which prohibits misrepresenting the approval or certification of goods or services; misrepresenting that goods or services have certain quantities, characteristics, ingredients, uses, or benefits; misrepresenting that goods or services are of a particular standard, quality, grade, style, or model; advertising or offering for sale goods that are defective without clearly and unequivocally indicating in the advertisement or offer for sale that the goods are defective; advertising goods or services with intent not to sell them as advertised; and using any other deception, fraud, false pretense, false promise, or misrepresentation in connection with a consumer transaction. Va. Code §59.1-200(A)(2), (5), (6), (7), (8), and (14).
Consumers who are harmed by violations of the Act are entitled to damages for each violation in the amount of their actual damages, or $500, whichever is greater. Further, if the violation was willful, consumers may receive up to three times the actual damages sustained, or $1,000, whichever is greater.
Additionally, the Act provides that the supplier who committed the violation must pay the consumer’s attorneys’ fees and court costs. Finally, even in the case of unintentional violations, the Court is empowered to award restitution and payment of reasonable attorney’s fees and court costs.
If you purchased one of these Ford Fusion vehicles, you may wish to consult with a Virginia lawyer experienced in this area of law to learn your rights. To contact Webster Book LLP to discuss your case, please call us at (888) 987-9991 or submit the contact form below.
Steven T. Webster, Webster Book LLP