Porsche charging defect doubles charging time according to class action.
A Porsche charging defect has led to a class action regarding an alleged doubling of charging time for certain Taycan electric vehicles and E-Hybrid Cayenne and Panamera vehicles.
What does the Porsche charging defect class action allege?
According to the Porsche charging defect class action,
Porsche electric and plug-in hybrid vehicles now take twice as long to charge as when sold. Porsche sells devices that charge their electric and plug-in hybrid vehicles’ batteries. But after a post-sale software change, the devices can only safely charge at half of their advertised rate. As a result, consumers who purchased the charging devices have paid for functionality that Defendants advertise but that their devices cannot safely provide. Defendants knew that their software change would cause this issue, but have not provided their customers with a remedy to this problem, and thus their conduct violates federal and state consumer-protection laws.
What is causing the Porsche charging defect?
The class action alleges that Porsche sells “two devices for home charging their electric and plug-in hybrid cars: the Porsche Mobile Charger Plus (“PMC+”) and the Porsche Mobile Charger Connect (“PMCC”). Both require an industrial electrical feed outlet, capable of providing 40 amperes of current, to reach a full charge at the advertised speed of 9.5 to 10.5 hours. The charging devices come with an industrial supply cable to connect the charger to the feed outlet.
Consumers began to notice that the devices were overheating and alerted Defendants. The overheating caused damage to the outlet and created a potential fire hazard.
Defendants then deployed what they called an update: they asked consumers to bring their PMC+ and PMCC charging devices to dealerships, where technicians would change the charging device settings to cut the maximum output current in half. Defendants also released a software update for the chargers with the same effect. These steps caused vehicle charging times to double, limiting consumers’ ability to use their cars when needed and as advertised.”
Webster Book LLP has also learned in its investigation that consumers may be having charging issues even at EV charging stations.
Who is included in the Porsche charging defect class action?
At this stage, only consumers who live in New York are covered in the Porsche charging defect class action.
If I do not live in New York, how can I be included?
Webster Book LLP is investigating this matter and is considering filing claims on behalf of consumers from states other than New York. If you believe you have a claim similar to that described above, please fill out the form below or call us at 888-987-9991, extension 2.