Volkswagen and Audi Timing Chain Lawsuits: Frequently Asked Questions

Defective Volkswagen and Audi timing chain tensioners have been installed in multiple vehicle models and over many model years. Webster Book LLP has filed lawsuits seeking compensation for consumers whose vehicles contain these defective timing chain tensioners. Other law firms have filed class action lawsuits over the same defect; however, consumers may wish to consult a lawyer for advice on whether they would be better off pursuing their own individual case against Volkswagen or Audi.

How does a defective timing chain tensioner harm my engine?

ANSWER: In order to effectively correlate the movements of the crankshaft and the camshaft(s), the timing chain must be appropriately tensioned. If it is not, the chain may “skip.” As a result, the pistons destroy the valves, usually requiring replacement of the engine.

What has been the response of Volkswagen and Audi to consumers regarding replacing the defective timing chain tensioner or damaged engines?

ANSWER: Generally, if the vehicle is out of warranty, Volkswagen and Audi have refused to cover the costs of replacing the defective timing chain tensioner or replacing the engine when the tensioner ultimately fails and destroys the engine.

What models and model years have the defective timing chain tensioner?

ANSWER: The following makes, models, and model years are believed to have the defective timing chain tensioner:

• 2008-2010 and 2012 VW Beetle;
• 2009-2013 VW CC;
• 2008-2012 VW EOS;
• 2008-2012 VW Golf;
• 2008-2012 VW GTI;
• 2008-2012 VW Jetta;
• 2008-2012 VW Passat;
• 2008-2011 VW R32;
• 2008-2010 VW Rabbit;
• 2009-2012 VW Routan;
• 2008-2012 VW Tiguan;
• 2008-2013 VW Touareg;
• 2011 VW Touareg Hybrid;
• 2008-2012 Audi A3;
• 2008-2012 Audi A4;
• 2008-2012 Audi A5;
• 2010-2012 Audi A6;
• 2012 Audi A7;
• 2008-2012 Audi TT;
• 2010-2012 Audi Q3;
• 2009-2012 Audi Q5; and,
• 2012 Audi Q7.

Should I file an individual case or should I wait for the outcome of the class action?

ANSWER: This is a question best answered by consulting with a lawyer regarding your own personal circumstances. To consult with a lawyer at Webster Book LLP regarding your options, please feel free to use the contact form below or call us at 888-987-9991 to schedule an appointment. Except in very limited circumstances, the proposed class action settlement, which has not yet been finally approved by the Court, does not offer full compensation for those whose engines have been damaged by the defective timing chain tensioner.

The timing chain compensation matrix for those with vehicles that have suffered engine damage can be found here. Our experience is that these amounts are insufficient to fairly compensate consumers who purchased these defective vehicles.

If the Court approves the class action settlement, what proof would I need to submit to be reimbursed for engine damage from a defective timing chain or timing chain tensioner?

ANSWER: If the Court approves the class action settlement, in order to be reimbursed in the amounts set forth here, you would need to submit Proof of Repair Expenses and Proof of Adherence to the Vehicle’s Warranty and Maintenance Schedule as defined in the proposed class action settlement agreement.

In addition, you would be required to submit these materials within 150 days after the Class Action Claims Administrator mails notice of the class action settlement to class members. It is unclear what rights you will have under the class action settlement agreement for reimbursement of costs for engine damage, if any, if your engine is damaged by a defective timing chain or timing chain tensioner after that date.

If I don’t like the proposed class action settlement, what should I do?

ANSWER: If you do not like the proposed terms of the class action settlement, you can pursue your own individual case right now. You do not need to wait until the Court approves or disapproves of the settlement. However, if the Court approves that settlement in the future and you still want to pursue your own claim, you are required to “opt out.” A lawyer can assist you with this process or you can do it on your own. The Notice you receive from the Court will have instructions on what you must do to opt out. If you fail to do so, you are stuck with the class action settlement whether you like it or not.

We have detailed instructions and a form to assist you with opting out of the timing chain class action settlement here.

To consult with a lawyer at Webster Book LLP regarding your options, please use the contact form below or call us at 844-847-3167 to set up an appointment.

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